KAPOW · For trades

You’re on the tools. Who’s running the office?

Customer calls, bookings, quotes and invoices don’t stop while you’re working. KAPOW helps keep the office moving while you get on with the job.

Talk to Kirsten A free 20-minute call, no obligation.

Running the office for Dynamo Plumbing today.

The office work, while you’re on the job.

Missed calls

Your phone rings while you’re under a house. Monday to Friday, 9am to 5pm, Kirsten or one of her trained team answers as your business, takes the details and books the job or passes it to you. Outside those hours, calls go where they go now.

Bookings

Enquiries are written down, jobs scheduled the way you want them, and customers told when you’re coming.

Materials

Materials ordered and suppliers paid, within limits you agree at the start, so the job isn’t held up waiting for you.

Invoices

Invoices go out when the job’s done. Overdue ones get an email at 2 days, an email and text at 4, and a call at 6. Disputes come back to you.

Already running a plumbing office.

Trades · plumbing

Dynamo Plumbing

Kirsten runs Dynamo Plumbing’s office and operations. During business hours she answers the phone as Dynamo, manages enquiries, plans and schedules the jobs, orders materials, and sends and follows up the invoices.

[The owner, in their own words: what changed and why they stay.] Awaiting interview and approval

Kirsten Power

Kirsten does the work herself. She’s the person your customers speak to and the one accountable for getting it done, backed by two trained team members who cover on Wednesdays and when she’s away.

Before KAPOW: 20 years in real estate, including property management.

What happens on the call.

In 20 minutes, we’ll identify the office work taking up your time, discuss what KAPOW could take responsibility for, and decide whether it makes sense.

Talk to Kirsten

Handy to have

Roughly how many calls you get a week, the job and invoicing software you use, and the three office jobs you’d most like gone.

What does it cost?

Office Support from $1,200 + GST a month for up to 20 hours. Managed Office, where Kirsten runs the whole office, is $2,400 + GST a month. Plus a one-off $750 + GST onboarding fee. Minimum 3 months, then 4 weeks’ notice.

Will customers know it’s not me?

They’ll speak to someone answering as your business, who knows your jobs and passes on what you need to know.

What if Kirsten’s away?

One of two fully trained team members covers, so calls still get answered and invoices still go out.

Be on the job and still have someone looking after the office.

Talk to Kirsten

A free 20-minute call. Or text or ring Kirsten on 021 438 110